Why Create A Customer Profile
Understanding your guest is the fundamental aspect of marketing. If we understand our guests, we can market and sell to them better period. There is nothing clearer than that. Unfortunately,
Continue readingTips On Branding – Don’t Be Misunderstood
So When you started your tourism business and created your your name, logo and URL did you say to ourself, "yeah I have a brand! Well, you do -- have part of a brand but sorry to break the
Continue readingTourism Marketing Plan: How to Avoid Tactics
Hey there,I'm back with another Tourism Marketing Problem, to find out if you are also facing this issue that I find with a number of my clients. This problem is when tourism owner and operators
Continue readingDo You Manage Guest Reviews Effectively?
I want to talk to you about a common problem I see consistently in the travel and tourism industry.It is when is hotel, tour, attraction or transport owners or operatorsDon’t use
Continue readingThe Guest Journey: What You Need to Know
I want to talk to you about a common problem I see often in the travel and tourism industry.It is when hotel, tour, event, attraction and transportation operators assume every guest is always
Continue readingYour Tourism Target Market Is Not This
There is a common problem in the tourism industry and its when travel and tourism brands:choose “every traveler” as their tourism target market. (also known as your target guest or target audience)
Continue readingWhat Is Branding? It Is Not This.
What is branding? Before we get to this I want to talk to you about a symptom that relates to this. I want to talk to you about a common problem I often see with Tourism businesses. It is when hotel,
Continue readingThe Causes Of A Wasted Advertising Budget
One problem I see all the time with our tourism clients is that they waste their advertising budget before they fully understand their target guest or their own brand.Have you ever seen an advertisement
Continue readingPricing Mistakes In The Tourism Industry
Pricing your tourism products or services is not an easy task, and often pricing mistakes in the tourism industry can result (i.e. Pricing too low or too high)Watch this video below to find out the
Continue reading5 Tips To Increase Customer Foot Traffic Conversion For Tours
Access to any information, anytime. That’s life for your potential travelers. Your potential guests have the benefit of having so many choices at their fingertips wherever they are in the world.
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