Category Archives for Customer Experience

Travelers speak out about their sustainable tourism examples

Sustainable tourism is not just an option as a tourism business owner anymore. It’s a necessary aspect of your business to survive. (and for any company in any industry) To do so, we need to look at

Continue reading

Do You Manage Guest Reviews Effectively?

I want to talk to you about a common problem I see consistently in the travel and tourism industry.It is when is hotel, tour, attraction or transport owners or operatorsDon’t use

Continue reading